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Enabling Flash for Microsoft Edge

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Overview

If you're using the Microsoft Edge web browser, you and your citizens might receive an error while attempting to use your Granicus Video Player. Adobe Flash is required to view Granicus videos, so you'll need to enable it in your Edge browser.  

Resolution

To adjust the Edge setting that enables Adobe Flash to run, follow these steps: 

  1. Open a Microsoft Edge browser window
  1. Click the More menu (...) at the top right

 

  1. Select Settings from the menu

 

  1. Scroll down to the Advanced Settings section and click the View advanced settings button

 

  1. Locate the Use Adobe Flash Player section and toggle the switch On to enable Adobe Flash Player

 

  1. Refresh your page or open a new browser tab

 

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